Bestseller
Description:
Customer support used to mean a face-to-face conversation or a phone call with a customer. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smartphone apps. The customer experience begins long before the purchase is made.
With our Customer Support course, participants will discover the new opportunities in customer support services via the internet and other medians, but also how to use these opportunities to their advantage.
Workshop Objectives:
Customer Support
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