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Empowering Employees
to Reach Their Potential.

Education is the key to personal growth of individuals which positively impacts the growth of a company. By allowing employees to learn new skills through company initiatives, the employee turnover is positively impacted. It also unlocks the hidden potential of various employees which promotes personal and company wide growth.

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Company Testimonials

347

Empowered Employees

Grow your Soft Skills

Soft skills focus on who people are, as opposed to what they are trained in. They serve to represent your approach to life and work. Simply put, soft skills are interpersonal skills hardwired to an individual’s personality, and they characterize how you interact with other people in the workplace.

Essentially, soft skills are the people skills, personality skills, and communication abilities your workforce needs for the long-term success of your organization. After all, almost every job requires employees to engage with others, either inside or outside of your organization, making these skills something not to be overlooked.

“life skills are psychosocial competencies and interpersonal skills that help people make informed decisions, solve problems, think critically and creatively, communicate effectively, build healthy relationships, empathize with others, and cope with managing their lives in a healthy and productive manner. Life skills may be directed toward personal actions or actions toward others or may be applied to actions that alter the surrounding environment to make it conducive to health.” Source: WHO 2003, Global

Industry Leading Professionals
helping your Company & Employees Elevate the Status Quo

Our team of professionals bring forth experience from leading companies in North America to help you scale your company and make each department more efficient through our curriculum.

Soft Skills vs Hard Skills

We’ve already explained how soft skills are more personality-focused, rather than being based on qualifications or work experience. Soft skills include people skills, social skills, character traits, interpersonal skills, and transferable skills.

Hard skills, on the other hand, are technical skills that are job specific. The hard skills of your workforce come from education, certifications, training, and work experience. These skills can be taught, are measurable, and can be tested through exams and practical assignments.

While hard skills are learned and mastered over time, soft skills are often harder to develop and difficult to evaluate and measure.

Hard skills are undoubtedly essential. They are the basic level requirements that your employees must have in order to be able to complete their job functions. But research has shown that soft skills account for 90% of what makes people progress up the success ladder.

Why you should care about soft skills

Soft skills have become more and more vital, with many organizations giving them the recognition they deserve. Soft skills provide you with a confident, satisfied workforce that will sustain your organization.

Many employers assume that soft skills are standard when it comes to their employees, but this isn’t always the case. Assuming your workforce will simply know how to act or react in non-technical workplace situations is naive.  This approach is basically saying that all employees have the same personalities!

LinkedIn CEO Jeff Weiner has deemed soft skills to be the biggest skills gap. When your workforce is plentiful in technical skills, but lacking in soft skills, you may notice that some elements of your business face challenges. For example, if your employees are well trained in obtaining customers, but not so wonderful at keeping them, you have a soft skills gap. Fortunately, you can work to alleviate any soft skills gaps in your business through training.

Benefits of Soft Skills Training Courses

LinkedIn carried out a study in early 2018 across 100 metropolitan cities in the United States and discovered a shortage of 1.4 million people with communication skills. Since soft skills can lead to the prosperity of your organization, building a soft skills framework makes sense according to a recent study in Canada.

There are several options for delivering soft skills training to your workforce. HRCG will work directly with you to help identify delivery methods that work for your company.  We can dedicate entire courses solely to soft skills as part of employee on-boarding, or you could add a soft skills section to your existing course content. By investing in a soft skills training framework for your workforce, you’ll see many benefits including:

More effective communication
Your employees will be able to communicate more effectively with each other and with your clients or customers. With our training, you can equip them with the skills to express themselves more clearly, listen, and tackle difficult conversations.

Stronger leadership
Your employees will be better able to delegate, provide & accept feedback, take responsibility, and motivate themselves and others to reach their goals.

Improved problem solving
Your employees will be able to be proactive when it comes to recognizing problems and potential barriers to projects, tasks, and targets. Furthermore, they will be able to identify and implement solutions or offer alternative fixes.

Enhanced creative and critical thinking
With our soft skills training, you enable your employees to “think outside the box” both creatively and critically. Using these skills, they will be able to look at all options and make informed decisions, making them more likely to achieve the desired results.

Better teamwork, efficiency, and productivity

Soft skills empower your employees to collaborate and work together in order to collectively meet company goals and objectives. In turn, this leads to improved efficiency and heightened productivity.

While a focus on soft skills is becoming increasingly popular, hard skills should not be put on the back-burner – soft skills and hard skills are equally important. Give both equal priority in your company’s Learning & Development strategy in order to build a well-rounded workforce that has the skills they need to do a great job.

“After going through the one-day workshop, I am surprised at how much goes unnoticed within a regular workday. The interactive customer service training made it easy to see and hear about different perceptions across a diverse group of customers. With this in-person training, it was so much easier to connect with each other and create realistic scenarios that worked for our locations. Online learning is great and convenient, but if you want to apply what you’re learning; these in-person workshops are the best! Thank you for helping us see the whole picture! I would definitely recommend HR Consultants Group to other companies!”

Ariana, Blue Mist Cafe & Lounge

Toronto, Canada

“Completing the ‘Supervising Others’ workshop has already begun to impact my place of work. I was able to apply the skills learnt with admirable results almost immediately. The facilitator was highly knowledgeable, professional, kind and was always willing to answer my question(s) no matter how silly they might have been, not to mention the suggested sources for additional reading and information. I can safely say I’m more relaxed when assigning tasks to staff and seeing those tasks through to the end. I’m usually a person who avoids conflicts but the training has boosted my confidence level, equipped me with the know-how and approach for dealing with conflicts in the work environment … still have a long way more to go, but I’m much more comfortable where I stand. The course has added to my personal development and not only did I learn to better manage others, but I’ve learnt to better manage myself and I strongly believe this is the stepping stone to becoming the best leader I can possibly be. I would happily recommend and endorse this workshop.”

Hillary, Willems Timber & Trading Company Limited

Guyana, South America

“I am really glad R&R did the Safety in the Workplace training. It helped me to develop a safety plan that was easy to implement – and even better that our workers understood how important it is to identify hazards and create procedures that the whole company could follow. Thank you.”

Jasmine, R&R Autoworks

Toronto, Canada

“We are amazed at how learning these simple Sales & Marketing techniques worked for our company. We would like to take the time to thank you for your expertise and professionalism in bringing these very practical tools to our company. Our sales team not only surpassed their goals, but we had an incredible experience at building teamwork within our company. Thank You again, from all of us!”

Jenny, Ornamental Fish Imports, Inc.

– Florida, USA

Learning Possibilities

We first conduct an employee test to understand which areas of learning they can enhance their skills and how it is relevant to their current role. By understanding each unique employee’s needs, we can unlock their learning potential

We enrich lives through learning.

Maximizing potential through individual attention.

The trusted name for specialized training.

People teach. People learn. This is where they connect.

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Inspiring Minds

Our goal as one of the leading corporate training firms is to engage and offer our specialized professional and career growth training programs to high profile corporate clients that will increase knowledge, skills, awareness and attitudes that contribute to increased productivity and economic development within your business or organization.

Maximizing potential through individual attention.

We enrich lives through learning.

People teach. People learn. This is where they connect.

The trusted name for specialized training.

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Investing in Knowledge

Our facilitators are selected from a pool of talented business coaches and corporate training experts in and around Toronto, Ontario, who have obtained international success in their respective fields. All members of our workforce are highly respected corporate professionals who are positioned to meet the expectation of our company and are committed to provide the highest quality training and guidance for the successful outcomes of our global clientele.

We enrich lives through learning.

Maximizing potential through individual attention.

The trusted name for specialized training.

People teach. People learn. This is where they connect.

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Secure Your Future

Our corporate training programs are developed and continue to be regularly modernised by leading subject matter experts in the world of behavioural science. Our programs encompass 1-day workshops for personal and professional development, health & wellness, safety in workplace guidelines, management development and business coaching.

Maximizing potential through individual attention.

We enrich lives through learning.

People teach. People learn. This is where they connect.

The trusted name for specialized training.

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Where Learning Begins

The HR Group is founded by Pamela Baig who works closely with a group of highly qualified partners as Subject Matter Experts in the field of corporate and professional development training. Pamela Baig holds several business coaching and corporate training certifications as a Subject Matter Expert and is best known for her Regulatory Compliance and Enforcement background in the private and public sectors of the United States and Canada. She has had over 20 years of experience as a business coach and corporate trainer, providing training programs covering legislative regulatory policies as well as professional development. This experience led to a deeper understanding of soft skills training in the corporate workforce and its importance for maintaining consistency and achieving success within business organizations.

We enrich lives through learning.

Maximizing potential through individual attention.

The trusted name for specialized training.

People teach. People learn. This is where they connect.

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