to Reach Their Potential.
Education is the key to personal growth of individuals which positively impacts the growth of a company. By allowing employees to learn new skills through company initiatives, the employee turnover is positively impacted. It also unlocks the hidden potential of various employees which promotes personal and company wide growth.
Grow your Soft Skills
Soft skills focus on who people are, as opposed to what they are trained in. They serve to represent your approach to life and work. Simply put, soft skills are interpersonal skills hardwired to an individual’s personality, and they characterize how you interact with other people in the workplace.
Essentially, soft skills are the people skills, personality skills, and communication abilities your workforce needs for the long-term success of your organization. After all, almost every job requires employees to engage with others, either inside or outside of your organization, making these skills something not to be overlooked.
“life skills are psychosocial competencies and interpersonal skills that help people make informed decisions, solve problems, think critically and creatively, communicate effectively, build healthy relationships, empathize with others, and cope with managing their lives in a healthy and productive manner. Life skills may be directed toward personal actions or actions toward others or may be applied to actions that alter the surrounding environment to make it conducive to health.” Source: WHO 2003, Global
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Our team of professionals bring forth experience from leading companies in North America to help you scale your company and make each department more efficient through our curriculum.
Soft Skills vs Hard Skills
We’ve already explained how soft skills are more personality-focused, rather than being based on qualifications or work experience. Soft skills include people skills, social skills, character traits, interpersonal skills, and transferable skills.
Hard skills, on the other hand, are technical skills that are job specific. The hard skills of your workforce come from education, certifications, training, and work experience. These skills can be taught, are measurable, and can be tested through exams and practical assignments.
While hard skills are learned and mastered over time, soft skills are often harder to develop and difficult to evaluate and measure.
Hard skills are undoubtedly essential. They are the basic level requirements that your employees must have in order to be able to complete their job functions. But research has shown that soft skills account for 90% of what makes people progress up the success ladder.
Why you should care about soft skills
Soft skills have become more and more vital, with many organizations giving them the recognition they deserve. Soft skills provide you with a confident, satisfied workforce that will sustain your organization.
Many employers assume that soft skills are standard when it comes to their employees, but this isn’t always the case. Assuming your workforce will simply know how to act or react in non-technical workplace situations is naive. This approach is basically saying that all employees have the same personalities!
LinkedIn CEO Jeff Weiner has deemed soft skills to be the biggest skills gap. When your workforce is plentiful in technical skills, but lacking in soft skills, you may notice that some elements of your business face challenges. For example, if your employees are well trained in obtaining customers, but not so wonderful at keeping them, you have a soft skills gap. Fortunately, you can work to alleviate any soft skills gaps in your business through training.
Benefits of Soft Skills Training Courses
LinkedIn carried out a study in early 2018 across 100 metropolitan cities in the United States and discovered a shortage of 1.4 million people with communication skills. Since soft skills can lead to the prosperity of your organization, building a soft skills framework makes sense according to a recent study in Canada.
There are several options for delivering soft skills training to your workforce. HRCG will work directly with you to help identify delivery methods that work for your company. We can dedicate entire courses solely to soft skills as part of employee on-boarding, or you could add a soft skills section to your existing course content. By investing in a soft skills training framework for your workforce, you’ll see many benefits including:
More effective communication
Your employees will be able to communicate more effectively with each other and with your clients or customers. With our training, you can equip them with the skills to express themselves more clearly, listen, and tackle difficult conversations.
Your employees will be better able to delegate, provide & accept feedback, take responsibility, and motivate themselves and others to reach their goals.
Improved problem solving
Your employees will be able to be proactive when it comes to recognizing problems and potential barriers to projects, tasks, and targets. Furthermore, they will be able to identify and implement solutions or offer alternative fixes.
Enhanced creative and critical thinking
With our soft skills training, you enable your employees to “think outside the box” both creatively and critically. Using these skills, they will be able to look at all options and make informed decisions, making them more likely to achieve the desired results.
Better teamwork, efficiency, and productivity
Soft skills empower your employees to collaborate and work together in order to collectively meet company goals and objectives. In turn, this leads to improved efficiency and heightened productivity.
While a focus on soft skills is becoming increasingly popular, hard skills should not be put on the back-burner – soft skills and hard skills are equally important. Give both equal priority in your company’s Learning & Development strategy in order to build a well-rounded workforce that has the skills they need to do a great job.
“After going through the one-day workshop, I am surprised at how much goes unnoticed within a regular workday. The interactive customer service training made it easy to see and hear about different perceptions across a diverse group of customers. With this in-person training, it was so much easier to connect with each other and create realistic scenarios that worked for our locations. Online learning is great and convenient, but if you want to apply what you’re learning; these in-person workshops are the best! Thank you for helping us see the whole picture! I would definitely recommend HR Consultants Group to other companies!”
“Completing the ‘Supervising Others’ workshop has already begun to impact my place of work. I was able to apply the skills learnt with admirable results almost immediately. The facilitator was highly knowledgeable, professional, kind and was always willing to answer my question(s) no matter how silly they might have been, not to mention the suggested sources for additional reading and information. I can safely say I’m more relaxed when assigning tasks to staff and seeing those tasks through to the end. I’m usually a person who avoids conflicts but the training has boosted my confidence level, equipped me with the know-how and approach for dealing with conflicts in the work environment … still have a long way more to go, but I’m much more comfortable where I stand. The course has added to my personal development and not only did I learn to better manage others, but I’ve learnt to better manage myself and I strongly believe this is the stepping stone to becoming the best leader I can possibly be. I would happily recommend and endorse this workshop.”
“I am really glad R&R did the Safety in the Workplace training. It helped me to develop a safety plan that was easy to implement – and even better that our workers understood how important it is to identify hazards and create procedures that the whole company could follow. Thank you.”
“We are amazed at how learning these simple Sales & Marketing techniques worked for our company. We would like to take the time to thank you for your expertise and professionalism in bringing these very practical tools to our company. Our sales team not only surpassed their goals, but we had an incredible experience at building teamwork within our company. Thank You again, from all of us!”
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Browse Our Course Library
Feel free to look through our course library so you can better understand the objectives of each course and how they can fit with your company’s and employee’s needs