Bestseller
Description:
Telephone Etiquette — seems so simple, yet how you respond or communicate with anyone on the other side of that telephone call could impact your and your company’s brand. The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation.
With our Telephone Etiquette course, participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, your participants will improve on almost every aspect of their career.
Workshop Objectives:
Telephone Etiquette
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